The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. Apply this hotfix only to systems that are experiencing this specific problem. However, this hotfix is intended to correct only the problem that is described in this article. You minimize and then maximize the remote desktop client window.Ī supported hotfix is available from Microsoft. In this scenario, the remote desktop occasionally hangs, and then it recovers automatically in one of the following situations: You connect remotely to the virtual machine. You install the Remote Desktop Protocol (RDP) 8.0 Host, and you enable it by using Group Policy. You have a virtual machine that is running Windows 7 Service Pack 1 (SP1).
Windows 7 Service Pack 1 Windows 7 Enterprise Windows 7 Home Basic Windows 7 Home Premium Windows 7 Professional Windows 7 Starter Windows 7 Ultimate More.
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